Get in Touch With Us

This is the page to use if you want to contact the Best Online Casinos editorial team. We publish research-based guides and reviews about US online casinos, and we welcome questions, corrections and feedback from readers aged 21 and over.

One point up front: we are an independent comparison site, not a casino. We cannot see or change your casino account, release a withdrawal or settle a dispute. Below you will find what we can help with, what to include in a message, and where to go for problems we cannot solve.

How to reach the editorial team

Use the contact details or form shown on this page or in the site footer at usrealmoneycasinos.us.org. We do not publish a phone line, live chat or social media inbox here, so please do not rely on those for messages to us. If you cannot find a contact method, check the footer again before assuming one exists.

We have not set a guaranteed reply time. Messages are read by people, but busy periods can slow responses, and we may not reply to every message, such as one that is abusive or has no question in it.

What we can help with

• Corrections: If a bonus term, payment method, withdrawal detail or state availability note looks out of date, tell us. Casino terms change often, and every page is checked against a fact-check date, currently Sep 30, 2026.
• Questions about our reviews: We can explain how we reached a view, what an editorial rating reflects, and where the information came from. Editorial ratings are our own assessments, not customer-review scores.
• Explaining terms: Wagering requirements, bonus cashout limits, KYC checks and maximum bet rules confuse many readers. We can point you to the right guide.
• Suggestions: If you want us to cover a topic, such as a payment method, game type or responsible gambling tool, say so.
• Business or editorial enquiries: Introduce your organization and explain what you have in mind. Commercial relationships do not buy ranking position on this site, and we may earn commission from some links.

What we cannot do

We do not operate any of the casinos we feature, including Raging Bull, Magician Bet, Slots of Vegas, Uptown Aces or BetUS. That means we cannot:

• Check the status of a deposit or withdrawal.
• Reverse a bonus forfeiture or account closure.
• Guarantee any payout, winnings or outcome.
• Give legal advice about gambling law in your state.

What to include in your message

1. The page you are writing about, with its title or address.
2. The specific statement you are questioning.
3. What you believe is correct, and a link to the operator's own terms or an official source if you have one.
4. Your state, if the question is about availability, since online casino rules differ by state.
5. The date you saw the information, because offers and terms change.

Please do not send passwords, full card numbers, bank details or identity documents. We will never need them.

If you have a problem with a casino account

Start with the casino's own customer support and keep a record of your messages, screenshots and transaction dates. Read the terms you agreed to, especially on bonus wagering, withdrawal limits and identity verification. If the operator is licensed in your state, its license and complaints procedure are usually listed in its terms or footer, and you can escalate to the state gambling regulator, which handles complaints about operators it licenses.

Be careful to tell the difference between a casino that accepts US customers and one that is actually authorized to serve your state. If you cannot confirm a state license, treat that as a serious warning sign before depositing. Availability varies by state, so check your state regulator's list of licensed operators.

Help for gambling concerns

If gambling is causing you stress or financial strain, reach out for support. The National Problem Gambling Helpline in the US is 1-800-GAMBLER (1-800-426-2537), and it offers confidential help. Licensed operators also provide deposit limits, loss limits, time-outs and self-exclusion, and blocking software can stop access to gambling sites on your devices. Gambling should never be treated as a source of income or a way to solve money problems.

Our commitment to accuracy

We base our work on research and review of public information, including operator terms, regulator resources and advertised offers. We do not claim to have tested accounts or withdrawals. Advertised details such as bonus amounts are the casino's own claims and can change, so confirm the current terms before you sign up. Some of our links may earn us commission, but that does not decide where an option ranks.

Looking for something else? Our main guides cover casino bonuses, payment methods, withdrawal times and state rules, and we are happy to hear what else would help.